+49 (0)7121-386967 (Mo. - Fr.: 9:00 to 16:00, free from German landlines)
DE | EN
Satisfied customers
about 500,000 private & 8.000 commercial
100-days****
Revocation right
Shipping options
The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Latvia, Luxembourg, Slovenia, Iceland, the Czech Republic, Croatia, Liechtenstein, Hungary, Norway.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:
We charge shipping costs on the basis of the order value (gross product weight):

- Private customer orders = flat rate 5,99 €
- Dealer orders = the shipping costs for dealers are indicated in the order process

Deliveries to foreign countries:
We calculate the shipping costs abroad as a flat rate for end customers as follows (the shipping costs for dealers are indicated in the order process):


BeNeLux € 9,49
Bulgaria € 52,49
Bosnia and Herzegovina € 64,99
Denmark € 18,49
Estonia⁄Latvia⁄Lithuania € 37,49
Finland € 28,49
France⁄Monaco € 22,99
Greece € 64,49
Ireland € 32,49
Italy € 22,99
Iceland € 79,99
Croatia € 46,49
Liechtenstein € 34,99
Norway € 64,99
Austria € 9,49
Portugal € 23,99
Poland € 22,99
Romania € 52,49
Sweden € 22,49
Switzerland € 69,99
Serbia € 64,99
Spain € 28,49
Slovakia € 27,49
Slovenia € 27,49
Czech Republic € 18,49
Hungary € 23,99


Delivery periods
Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 4 working days, in case of foreign deliveries, within working 2 - 7 days after the order confirmation (in case an advance payment has been agreed upon, from the time of your payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.



For customers:


  • Payment in advance⁄bank transfer
  • Payment by PayPal (credit card / debit)
  • Payment by Paypal Express
  • Payment by SOFORT

Payment in advance⁄bank transfer
Unless otherwise specified in the respective offer, the delivery of the goods in Germany takes place within 1 - 4 working days, in the case of foreign deliveries within 2 - 7 working days from your payment instruction.
Please note that there will be no deliveries on Sundays and public holidays.

IMPORTANT: At transferring please indicate the exact designated use given by our system. Otherwise our system is not able to assign your transfer. False indications can delay the delivery, respectively make it even impossible. In terms of a quick processing we require payment within 7 days after the end of the auction.


Payment by PayPal
What is PayPal?
PayPal is the online payment service with which you can pay securely, fast and easily in online shops – free of charge.

Secure payment: Your bank- or credit card data are only stored at PayPal. For this reason they are not sent to the internet with every online-buying.
Easy payment: You pay by two clicks. Because you’re accessing your bank- or credit card data, which are deposited at PayPal, instead of entering again them at every buy.
Quick payment:PayPal-payments arrive quickly. So the trader can dispatch the goods immediately and you receive the ware generally earlier.

Sign in and use PayPal:

  • Open a PayPal account at https://www.paypal.de/anmeldung or https://www.paypal.com/signup
  • Link your bank account or credit card with your PayPal account
  • And you’re already able to pay with PayPal.


SOFORT
https://www.sofortueberweisung.de is an innovative direct transfer process with TÜV-certification and TÜV-tested data protection. https://www.sofortueberweisung.de has been developed by the Payment Network AG and is used already by thousands of online offerors in Germany, Austria, Switzerland and the Netherlands.

https://www.sofortueberweisung.de enters automatically and in real time a transfer into your online bank account through the secured and for online offerors inaccessible payment form of Payment Network AG. In this connection, the amount is transferred directly and immediately to the bank account of the trader.



For traders:


You can choose between the following payment methods:
  • Payment in advance/bank transfer
  • Payment by invoice starting from a purchase order value of 500 euros
  • Payment by SOFORT (+ 1% of the selling price)

Payment in advance ⁄ bank transfer
Unless otherwise specified in the respective offer, the delivery of the goods in Germany takes place within 1 - 4 working days, in the case of foreign deliveries within 2 - 7 working days from your payment instruction.
Please note that there will be no deliveries on Sundays and public holidays.


Payment by invoice starting from a purchase order value of 500 euros
Starting from a purchase order value of 500 euros you can pay by invoice. You get your ordered goods first and afterwards you pay your outstanding bill. This method guarantees you a high transparency and safety.
ATTENTION: This method of payment is only possible after your third order.


SOFORT
https://www.sofortueberweisung.de is an innovative direct transfer process with TÜV-certification and TÜV-tested data protection. https://www.sofortueberweisung.de has been developed by the Payment Network AG and is used already by thousands of online offerors in Germany, Austria, Switzerland and the Netherlands.

https://www.sofortueberweisung.de enters automatically and in real time a transfer into your online bank account through the secured and for online offerors inaccessible payment form of Payment Network AG. In this connection, the amount is transferred directly and immediately to the bank account of the trader.
Attention: Please note that there will arise additional costs of 1% of the selling price.



→ Already paid but not yet received the goods?
If you have not received any goods within the specified delivery period, please contact us with the following information:

• Name of the account owner
• Date of transfer
• Amount
• Account number and bank sorting code to which you transferred
• Exact reference of your transfer
• Your eBay member name
• Your first and last name

→ You received a shipping confirmation but didn’t get the ware?
If you received a shipping confirmation it is guaranteed that the goods are on their way to you. Sometimes it takes up to 4 working days for domestic deliveries and up to 7 working days for international deliveries.

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